OCM Merch FAQ
Last updated
Last updated
🍌 https://onchainmonkey.com/merch
On the OCM website, you'll find OCM merch available for purchase by Bananas exclusively to Genesis and Karma NFT holders. Begin your OCM merch shopping experience by connecting your accounts to the OCM website. [ 🍌 What are Bananas? > ]
Shipping for merch purchased using Bananas is currently available only within the U.S.
The OCM merch collection by Bananas is exclusive to OCM Genesis and Karma NFT holders. There is a limit of 1 per item per verified OCM holder. (Verified OCM holders are Genesis/Karma holders who have connected their accounts to the OCM website and verified their Genesis/Karma NFT ownership on the OCM Discord #get-holder-roles.)
Orders are sent to our vendor weekly for fulfillment. Please allow 2-3 weeks for order fulfillment and shipment arrival.
Check your Inbox and Junk/Spam folders for any emails from Aced Out / America's Finest Apparel.
If you have any questions about your merch for Bananas order, please contact us at "Questions About Your OCM Merch Order?" with your Order ID within 2 weeks of the estimated delivery date.
I received the wrong or damaged merch. What should I do? We’re sorry you received the wrong or damaged item. Please contact us here with your Order ID, photos of incorrect or damaged items and any additional details you may have about your order within 1 week of receiving your order. We’ll get back to you as soon as possible.
We don’t offer returns or exchanges, but if there’s anything wrong with your shipment, please let us know here with your Order ID, photo of the items and any additional details within 1 week of receiving your order. We’ll help sort it out.
Is the OCM merch for Bananas you've been eyeing on out of stock? Join the OCM merch waitlist!
https://onchainmonkey.myshopify.com
The OCM Merch Store for fiat opens for 2-week pre-order events throughout the year with shipping to 25+ countries worldwide. Please allow order delivery arrival 4-6 weeks from the pre-order close.
You'll find answers to all commonly asked questions on the fiat merch store FAQ page.
We currently ship to the following countries
Asia: China, Egypt, Hong Kong, India, Japan, Malaysia, Philippines, Singapore, Taiwan, Thailand
Europe: Belgium, Denmark, Finland, France, Germany, Italy, Montenegro, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom
Middle East: Qatar, UAE
North America: Canada, United States
South America: Brazil
Oceania: Australia
OCM is regularly adding new countries to our distribution based on community demand.
For orders shipping outside the U.S., please note that you may be responsible for VAT, duties or other import taxes upon shipment arrival.
Please allow order shipment arrival in 4-6 weeks from the 2-week pre-order close date as items will be produced then shipped.
If you have any questions about your fiat merch order, please submit your inquiry via the Contact page with your Order ID. Our Los Angeles, CA based vendor will reply within 2 business days.
Body Width (in.) - measured across the chest (not around the chest) below the sleeves
Body Length (in.) - measured rom neck seam to the bottom of the hoodie/t-shirt
Please note measurements are in inches, and can vary within 1 inch. This is within our tolerance.
Fresh Snapback cap with premium wool blend fabric. Designs meticulously embroidered into the hat panels. 80% Acrylic / 20% Wool Size: O/S adjustable, 6 5/8” - 7 5/8” (head size 20 3/4” - 23 7/8”, 53-61 cm) Profile: High Visor: Flat, with classic green undervisor Crown: 3 3/4” High Panels: 6, structured Closure: Matching plastic snapback closure
Classic sport had with curved bill. Designs meticulously embroidered into the hat panels. 100% peach washed cotton Size: O/S adjustable, 6 5/8” - 7 3/8” (head size 20 3/4” - 23 1/8”, 53-59 cm) Profile: Low Visor: Pre-curved, with navy undervisor Crown: 3 1/4" High Panels: 6, unstructured Closure: Self-fabric tri-glide buckle closure
OCM-branded Ledgers are purchased, fulfilled and shipped directly from Ledger, not from any of our merch vendors.
